960877_33219467Customers expect the products they buy to work safely and effectively. And for the most part, the companies who manufacture those products work hard to win consumer confidence and trust. From time to time, however, an incident involving a faulty product design – or even a failure on the part of a manufacturer to adequately warn consumers of certain product risks – can lead to a catastrophic loss. In these cases, an attorney needs to be equal parts advocate and engineer.